The second-hand marketplace Users Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
